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If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.

It is important to identify the most likely event that could impact your collection - if your space is near a river, rising flood waters could be a risk. If the collection is in the wet tropics, cyclones should be considered. Protect your site from the most high risk events.

Is it feasible to move some objects to a safer room or place if you know a threat such as a flood is approaching? Would such a move just increase the risk? Is the room/space secure? Is the move safe? 

Creating a list of the most vulnerable or valuable items in your collection can help you target your response should a disaster occur. Having a thorough catalogue can help you make these decisions.

Know what you can do before the threat arrives. Do not put yourself in harms way once the threat has hit. No one wants to see you get hurt.

Is a disaster plan really that important? Yes. Trying to make sensible decisions in a state of panic never works. Have a plan written down, and make sure your colleagues know it too.